Pets Do I need to reserve a seat for my infant? Children under two years of age 24 months may be held on an adult's lap without charge.
Either way, for these routes we should have been reachable and covered their transportation costs if we didn't fly them home," the email read.
Bricker said the company has been attempting to make contact with all the passengers on the canceled flights from Mexico. He said, "in addition to refunding their original roundtrip ticket on Sun Country which we have expedited above all other refundswe will also cover any additional reasonable transportation costs they incurred in excess of their original Sun Country roundtrip fare, not limited to the difference they paid on another carrier, but also including taxis, shuttles, any reasonable transportation costs required to get them to and from the airport.
We are committed to finding them a way home. Paul International Airport was closed for nine hours Saturday. A decision was also made Saturday to cancel another 15 flights on Sunday.
However, Bricker said the company was back to flying a normal schedule on Monday. He said the company's customer care facility in Eagan was short-staffed over the weekend because of the weather, and he acknowledged Sun Country "failed" in customer communications. Even if we had been able to staff per the plan, we could have not handled the roughly 6, passengers who were affected by a canceled flight," he added.
Most calls were bounced busy signal beginning Saturday all the way through Monday. We're working hard to dig ourselves out of the situation. April 17, Oct 23, · Sun Country says it will still be free to carry purses and small backpacks that fit under the seat.
Also on Monday, the airline announced a new structure . Image gallery for Sun Country Airlines Boeing B pax. Add photos View all. we will fly on Sun Country wagain, of course in Business class.
29 found this review helpful. I thought that Sun Country Airlines was a great airline!
I flew (round-trip) from Boston to MInneapolis, and they got us to Minneapolis faster that scheduled! Minneapolis/St.
Paul-based Sun Country Airlines, a leisure-oriented airline that transformed itself into an ultra-low-cost operator last year, is adding a pair of seasonal routes from San. Flying a Sun Country Boeing soon?
Get the best seat possible with our Sun Country seating chart and traveler seat reviews/5(35). S un Country airlines offers complimentary beverages in economy class and a paid buy on board meal service. Note that scheduled services will normally include complimentary non alcoholic drinks, you can also make purchases from the onboard menu below.
Aug 14, · NASHVILLE -- Budget airline Sun Country is expanding to Nashville, adding six seasonal nonstop routes from Nashville International Airport beginning in .